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Richard · 25-05-2010, 09:41 PM

There is currently a server outage on the Hosting server, affecting the whole server.

This is being treated as urgent and will be resolved as soon as possible.

loonytoon · 26-05-2010, 12:37 AM

Ah ha, that saves me doing a help ticket.

Hope all goes well, keep up the good work.

*EDIT* Just checked site, all seems good, just got to check email to see if outlook goes mental.

**EDIT** Obviously nobody loves me! Not a sausage!

Either that or its not quite fixed?

I'm rambelling now. Must be time for bed. Thanks anyway.

Zerofon · 26-05-2010, 09:55 AM

Thanks for the info

Bloory · 26-05-2010, 04:29 PM

We're making good progress, things should be resolved this evening.

loonytoon · 26-05-2010, 05:52 PM

How strange. Was all working last night, now gone again.

Keep up the good work team. Your effots are much appreciated by all.

2ndcrosby · 27-05-2010, 09:12 PM

I was just wondering if there was any news on the server?

dponton1965 · 28-05-2010, 01:45 PM

Hi,

In the most understanding way possible, may I ask if the admin team have a rough idea of the likely timescale involved in solving the current hosting problems?

I (and everyone else I believe) completely understand the problems you guys have juggling work/life/family and the coming Bank Holiday/School Half Term Holiday may make things even more awkward.

I'd just like to decide whether to make temporary arrangements to allow people to access our info. One or two more days is not an issue, but if it is probably going to take a week or so, then I will probably erect an interim site.

Thanks and keep up the excellent work.

Dan

Richard · 28-05-2010, 02:00 PM

Quote:

Originally Posted by dponton1965

Hi,

In the most understanding way possible, may I ask if the admin team have a rough idea of the likely timescale involved in solving the current hosting problems?

I (and everyone else I believe) completely understand the problems you guys have juggling work/life/family and the coming Bank Holiday/School Half Term Holiday may make things even more awkward.

I'd just like to decide whether to make temporary arrangements to allow people to access our info. One or two more days is not an issue, but if it is probably going to take a week or so, then I will probably erect an interim site.

Thanks and keep up the excellent work.

Dan

I'm sure Jon will post an update as soon as he can.

There was a problem with the server rebooting, when I put the first message up, at the start of this thread. At the time Jon had comissioned another company to look at the general server problems, meantime.

Other than Jon's last message, I dont know where thats all at.

dponton1965 · 28-05-2010, 02:07 PM

Thanks Richard.

I'll look out for an update from Jonathan.

Cheers

Dan

Bloory · 28-05-2010, 05:24 PM

Server hardware problems appear to be a part of the problem, our provider is working on this now.

dponton1965 · 28-05-2010, 05:38 PM

Thanks for the info Jonathan.

Did they give any timescales?

Dan

Bloory · 29-05-2010, 06:53 PM

Looks like we'll get a new hard drive, data should be restored from backup.

Thanks

Jon

fmolesey · 29-05-2010, 07:28 PM

Thanks for the update Jon.

How recent was the backup?

shiftypete · 29-05-2010, 08:17 PM

Thanks for the update and all the hard work I am sure you guys are putting in behind the scenes its much appreciated

NeilJH · 30-05-2010, 01:09 AM

Nothing ever goes smoothly in cyber-land. Waiting with anticipation for things to begin to recover.
I was hoping for a resolution to the Tiscali/AOL delivery failure problem, but I can see there are bigger issues now.
And to top it off, in looking for ways round the Tiscali/AOL issue, I've managed to delete my google docs account, where I keep (kept!) various scout progress records. The technology is fantastic, until it goes wrong.

Keep up the good work guys, we're all rooting for you.

25-05-2010, 09:41 PM	#1
Richard Escouts Founder Join Date: Aug 2002 Location: Midlothian, Scotland Posts: 5,513	[Hosting] Server Outage There is currently a server outage on the Hosting server, affecting the whole server. This is being treated as urgent and will be resolved as soon as possible. __________________ Richard Fairbairn Escouts Management ADC (Cub Scouts) Midlothian District Scouts Member of the Scottish Board www.richardfairbairn.com ; www.twitter.com/rfairbairn ; www.facebook.com/rfairbairn Direct all support requests our Helpdesk

26-05-2010, 12:37 AM	#2
loonytoon is crazy! Join Date: Sep 2005 Location: Bournemouth, Dorset Posts: 213	Ah ha, that saves me doing a help ticket. Hope all goes well, keep up the good work. EDIT Just checked site, all seems good, just got to check email to see if outlook goes mental. EDIT Obviously nobody loves me! Not a sausage! Either that or its not quite fixed? I'm rambelling now. Must be time for bed. Thanks anyway. __________________ Yours in Scouting Rob Scout Leader - 12th Bournemouth Scout Troop Quatermaster - 12th Bournemouth Scout Group Site Staff - Butchers Coppice Scout Camp www.12thbournemouth.org.uk www.nabb.org.uk www.easyfundraising.org.uk/12thbsg Last edited by loonytoon; 26-05-2010 at 12:42 AM. Reason: Just checked site - And now email

26-05-2010, 09:55 AM	#3
Zerofon ESL and Scoutlink member Join Date: Jun 2006 Location: Whitstable Posts: 16	Thanks for the info __________________ Nighthawks Explorer Unit Hosted by Escouts of course

26-05-2010, 04:29 PM	#4
Bloory Escouts Team Join Date: Aug 2002 Location: Leicestershire Posts: 3,797	We're making good progress, things should be resolved this evening. __________________ Jonathan Bloor Group Scout Leader, 4th Ashby de la Zouch Scouts \| Leicestershire Scout Council Executive Member \| Willesley Campsite warden and activity leader \| Ashby & Coalville District Scouts webmaster now it seems too! Pathfinder Hosting Ltd sponsors 10% discount on hosting using code ESCOUTS10.

26-05-2010, 05:52 PM	#5
loonytoon is crazy! Join Date: Sep 2005 Location: Bournemouth, Dorset Posts: 213	How strange. Was all working last night, now gone again. Keep up the good work team. Your effots are much appreciated by all. __________________ Yours in Scouting Rob Scout Leader - 12th Bournemouth Scout Troop Quatermaster - 12th Bournemouth Scout Group Site Staff - Butchers Coppice Scout Camp www.12thbournemouth.org.uk www.nabb.org.uk www.easyfundraising.org.uk/12thbsg

27-05-2010, 09:12 PM	#6
2ndcrosby Member Join Date: Mar 2005 Posts: 72	I was just wondering if there was any news on the server?

28-05-2010, 01:45 PM	#7
dponton1965 Beam Me Up Scouty Join Date: Mar 2009 Posts: 77	Hi, In the most understanding way possible, may I ask if the admin team have a rough idea of the likely timescale involved in solving the current hosting problems? I (and everyone else I believe) completely understand the problems you guys have juggling work/life/family and the coming Bank Holiday/School Half Term Holiday may make things even more awkward. I'd just like to decide whether to make temporary arrangements to allow people to access our info. One or two more days is not an issue, but if it is probably going to take a week or so, then I will probably erect an interim site. Thanks and keep up the excellent work. Dan

28-05-2010, 02:07 PM	#9
dponton1965 Beam Me Up Scouty Join Date: Mar 2009 Posts: 77	Thanks Richard. I'll look out for an update from Jonathan. Cheers Dan

28-05-2010, 05:24 PM	#10
Bloory Escouts Team Join Date: Aug 2002 Location: Leicestershire Posts: 3,797	Server hardware problems appear to be a part of the problem, our provider is working on this now. __________________ Jonathan Bloor Group Scout Leader, 4th Ashby de la Zouch Scouts \| Leicestershire Scout Council Executive Member \| Willesley Campsite warden and activity leader \| Ashby & Coalville District Scouts webmaster now it seems too! Pathfinder Hosting Ltd sponsors 10% discount on hosting using code ESCOUTS10.

28-05-2010, 05:38 PM	#11
dponton1965 Beam Me Up Scouty Join Date: Mar 2009 Posts: 77	Thanks for the info Jonathan. Did they give any timescales? Dan

29-05-2010, 06:53 PM	#12
Bloory Escouts Team Join Date: Aug 2002 Location: Leicestershire Posts: 3,797	Looks like we'll get a new hard drive, data should be restored from backup. Thanks Jon __________________ Jonathan Bloor Group Scout Leader, 4th Ashby de la Zouch Scouts \| Leicestershire Scout Council Executive Member \| Willesley Campsite warden and activity leader \| Ashby & Coalville District Scouts webmaster now it seems too! Pathfinder Hosting Ltd sponsors 10% discount on hosting using code ESCOUTS10.

29-05-2010, 07:28 PM	#13
fmolesey Sea Scout Join Date: Jun 2007 Location: Elmbridge Posts: 2,041	Thanks for the update Jon. How recent was the backup? __________________ Max 1st Molesey (Jaguar) Sea Scouts

29-05-2010, 08:17 PM	#14
shiftypete Assistant ESL Join Date: Jul 2004 Location: Leeds Posts: 5,114	Thanks for the update and all the hard work I am sure you guys are putting in behind the scenes its much appreciated __________________ Peter Andrews AESL of Headingley Friday ESU & ABSL and Webmaster of Falkoner Scout Group www.falkonerscouts.co.uk North Leeds District Campsite - www.wikecampsite.org.uk www.leeds-solar.co.uk Please note all views expressed are my own and not those of any organisation I'm associated with

30-05-2010, 01:09 AM	#15
NeilJH Member Join Date: Jul 2008 Posts: 31	Nothing ever goes smoothly in cyber-land. Waiting with anticipation for things to begin to recover. I was hoping for a resolution to the Tiscali/AOL delivery failure problem, but I can see there are bigger issues now. And to top it off, in looking for ways round the Tiscali/AOL issue, I've managed to delete my google docs account, where I keep (kept!) various scout progress records. The technology is fantastic, until it goes wrong. Keep up the good work guys, we're all rooting for you. __________________ Neil S.L. 2nd Seascale, Western Lakes

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