View Full Version : Terms and Conditions

28-05-2004, 08:02 AM
The Escouts Team reserve the right to change this policy any time, so please, check the forum at least once a month or when in doubt. The Escouts Team strives to provide the best possible service to all our users, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other Escouts users and us against such harm.

Hosting is provided free of charge for UK Scouting sites, at our discretion. Non-Scouting sites may be hosted in return for a fee. We reserve the right not to host any site. Where a charge is made, full payment is required before any hosting service is rendered, which includes renewals. Billing will continue until you cancel your hosting account. You may cancel at anytime. As a policy, we do not offer credits or refunds for hosting time already expended.

This only applies to cancellation by the client. If cancellation is done by The Escouts Team due to restrictions violation, there will be no refund. The Escouts Team will only allow for the discount if cancellation is not the fault of the client, as determined by The Escouts Team. All monetary transactions are in UK pounds. Additional features can be added at any time. Monthly feature prices are not prorated. The Escouts Team reserves the right to change prices at any time. You may cancel at anytime.

You agree to use all The Escouts Team services and facilities at your own risk. The Escouts Team specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall The Escouts Team be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold The Escouts Team harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against The Escouts Team, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns.

Customer agrees to defend, indemnify and hold harmless The Escouts Team against liabilities arising out of:
- Any injury to person or property caused by any products sold or otherwise distributed in connection with our server;
- Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
- Copyright infringement
- Any defective products sold to customer from The Escouts Team’s server.

The Escouts Team shall be the sole judge of what violates this Policy.

If we determine that any site on our servers is using too much of the server's resources and therefore abusing the server, we have the right to suspend that domain without any notice. It is then up to you to contact us and formulate a plan to get that domain activated again. We are quick to suspend any domain that abuses the server's resources due to the shared nature of the server and the negative impact an abusing domain has on other domains on the same server.

The Escouts Team is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the The Escouts Team network, by customers or any other users of the The Escouts Team network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the The Escouts Team server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy. Sending unsolicited commercial email (a.k.a. 'spam'), cross-posting messages to a large number of Usenet groups, posting obscene or threatening messages while using or referring to an The Escouts Team email address or web site URL is prohibited. The use of The Escouts Team servers as a mail drop for responses to activities described above is also prohibited.

If you have any complaints or comments regarding Spam on our network, please direct them via email to [email protected]

All services provided by The Escouts Team may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless The Escouts Team from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on The Escouts Team servers. This includes sites that may infer sexual content, or links to adult content elsewhere. The Escouts Team will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to The Escouts Team servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links -
- Pirated software
- Hacker programs or archives
- Warez sites

Any illegal activity, including adult content, links to adult content web sites, spamming or hacking will result in your site being shut down and all your files deleted without warning.

The Escouts Team will be the sole arbiter as to what constitutes a violation of this provision.

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, [as long as they are not on our banned script's list] however we reserve the right to disable any CGI script that effects normal server operation or service to other Escouts users. You will be notified in 24 hours about offending cgi script.

The Escouts Team is not responsible for scripts that you use in your hosting. It is not our responsibility to ensure your scripts function. Please don't expect our support techs to troubleshoot aspects of your scripts or third party scripts that you use on your sites hosted on our servers.

The Escouts Team provides technical support for the Server & Server related softwares. Any scripts included in the Control Panel are 3rd Party scripts and are not supported by The Escouts Team, however you may ask for assitance from other users in our forums.

The Escouts Team allows for very generous traffic, and most sites never exceed 500MB per month, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. The Escouts Team customers are discouraged from storing any files that cause excessive traffic on The Escouts Team servers. Please contact The Escouts Team Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law.

Any deliberate attempt to cause damage to The Escouts Team or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case.

All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill GBP£5.00 for each gig of traffic exceeded. You will NOT be charged for transfer that you use beyond our generous data transfer limits without prior notification. You can monitor your transfer at anytime in your Control Panel.

Full backups are made nightly. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the client's responsibility to maintain local copies of their web content any information.

The 'Backup Manager' is included in each hosting plan and client can use this tool to back up their files. If loss of data occurs due to an error of the Escouts Team, we will attempt to recover the date for no charge to the client. If data loss occurs due to negligence of client in securing their account or by an action of the client, The Escouts Team will attempt to recover the data from the most recent archive for a GBP £50.00 fee.

The Escouts Team reserves the right to amend our Terms and Conditions at any time and without notice.