Results 1 to 14 of 14

Thread: DBS and Compass and Atlantic

  1. #1
    Senior Member
    Join Date
    Nov 2011
    Location
    South Coast
    Posts
    2,493
    Thanks
    498
    Thanked 579 Times in 356 Posts

    DBS and Compass and Atlantic

    Here's some information and concern from our AppSec concerning DBS and Compass.... There may be some warning in here for others :

    Interface between Compass and Atlantic is poor:-

    o Compass does not force users to leave a gap between the two blocks of information re post codes ( e.g.SH25 6YG). Atlantic does not accept this and aborts the application (there is no facility for changing the data once in Atlantic. This resulted in a prospective adult making two trips to my house to complete her DBS application as HQ was closed & I couldn’t get anybody to cancel the current DBS application). I realise that this is a known issue and was eventually shared with us but you are now inviting more people on to the system so the mistakes will be made again

    o Compass only provides one box for forenames, Atlantic shows this information on its system as incorrect making it impossible to add people without shuttling between the system (this is down to shoddy programming and pre planning re Compass (the words of the lady affected above whose job is in computers)

    • The concept of requiring the DBS application to be done online with the applicant present shows a basic lack of understanding of:-
    o The pressure placed on Leaders on meeting nights
    o The lack of internet access in most scout headquarters
    o In at least three cases in our District the lack of ability to get a mobile phone signal (is HQ advocating all scout groups get a landline and internet access—cost about £30 per month+ installation costs???? Are they prepared to pay for this????)

    The advertised benefits of applying through the Atlantic system(i.e. quicker response times) has failed to materialise. I am still waiting for a reply to applications sent on the 6th & 7th November. Under the old system a goodly percentage of replies where back within two to seven days.

    • I am continually asked “why do I have to keep giving my permission to send this data to DBS, why do you think I am here with my passport etc”.

  2. The Following 2 Users Say Thank You to RisingStar For This Useful Post:

    big chris (03-12-2014),wealdbrook (03-12-2014)

  3. #2
    Senior Member Simon Hubbard's Avatar
    Join Date
    Aug 2014
    Posts
    232
    Thanks
    54
    Thanked 58 Times in 39 Posts
    Even better than the poor interface, I've just been emailed my DBS username and password, not the initial random number password but the secure one I subsequently changed it to.

  4. #3
    Senior Member
    Join Date
    Jul 2009
    Posts
    2,452
    Thanks
    421
    Thanked 436 Times in 272 Posts
    Our Appointments Sec has resigned.

    Our DC is trying to piece together an appointments system. We currently have old forms, new forms, no forms, not entered at all, pending, hanging, lost, unknown, don't care .....

  5. #4
    Senior Member
    Join Date
    Jul 2011
    Location
    Bournemouth, Dorset
    Posts
    565
    Thanks
    280
    Thanked 86 Times in 57 Posts
    Quote Originally Posted by Simon Hubbard View Post
    Even better than the poor interface, I've just been emailed my DBS username and password, not the initial random number password but the secure one I subsequently changed it to.
    Wow! That is very poor


    Jonathan

    GSL

    ex-Chairman
    49th Bournemouth (St. Katherines) Air Scouts
    NSRA YPS Tutor (Air Rifles)

  6. #5
    Senior Member
    Join Date
    Sep 2009
    Posts
    10,407
    Thanks
    2,852
    Thanked 2,246 Times in 1,406 Posts
    Quote Originally Posted by not-so View Post
    Wow! That is very poor
    Given the confidentiality of anything to do with DBS, and given that Atlantic's system is neither new nor custom for TSA, this is very surprising and is a bit concerning.

    Of course anyone who does receive such an email should change their password.

    Neil

  7. #6
    No mountain too high PeterSheppard's Avatar
    Join Date
    Oct 2005
    Location
    Cardiff, Wales (but Scouting elsewhere!)
    Posts
    4,228
    Thanks
    136
    Thanked 283 Times in 193 Posts
    Quote Originally Posted by Neil Williams View Post
    Given the confidentiality of anything to do with DBS, and given that Atlantic's system is neither new nor custom for TSA, this is very surprising and is a bit concerning.

    Of course anyone who does receive such an email should change their password.
    It means Atlantic are storing passwords either in plain text or with reversible encryption. Very poor. If they get hacked, there will be a VERY large fine from the ICO. Therefore use a unique password that is not EVER used for anything else. Not TSA's fault though, and will affect hundreds of other organisations that use them.
    Assistant Area Commissioner (Activities) - Gwent

    "Don't judge each day by the harvest you reap... but by the seeds you plant"

  8. The Following 2 Users Say Thank You to PeterSheppard For This Useful Post:

    MatSav (04-12-2014),Neil Williams (04-12-2014)

  9. #7
    Senior Member Simon Hubbard's Avatar
    Join Date
    Aug 2014
    Posts
    232
    Thanks
    54
    Thanked 58 Times in 39 Posts
    You're not wrong, have already made [email protected] aware. Not sure which is worse the fact that they are not storing as a one way hash or that the think it's on to email a password with a user name. Especially when we all know our sure names (our membership numbers without the leading zeros).

  10. #8
    Senior Member
    Join Date
    May 2009
    Location
    Lisburn
    Posts
    745
    Thanks
    29
    Thanked 165 Times in 113 Posts
    Interestingly, on teh scout site under disclosures and data protection it says the Scout Association is the Data Controller of the information. So, if we get a breach the SA will be equally liable for any fine from the ICO.

  11. #9
    CSL (In training)
    Join Date
    Jun 2014
    Posts
    2,570
    Thanks
    2,064
    Thanked 592 Times in 435 Posts
    Quote Originally Posted by Big George View Post
    Interestingly, on teh scout site under disclosures and data protection it says the Scout Association is the Data Controller of the information. So, if we get a breach the SA will be equally liable for any fine from the ICO.
    Equally, or solely?

  12. #10
    Man in a daft hat Hatman's Avatar
    Join Date
    Jan 2008
    Location
    Norfolk Broads
    Posts
    663
    Thanks
    45
    Thanked 154 Times in 85 Posts
    Is anyone else having this problem?

    I can log onto the DBS site and I go to a dashboard. Here I can search for people on the system. I can also update my profile which I have done.

    However.... I can't find any way to start a new DBS application. All the user guides suggest that this functionality exists but I don't see it. Am I looking in the wrong place? I am using Firefox but the problem persists when I try other browsers. Does anyone know what I am doing wrong?

    Nigel
    ABSL 1st Hoveton and Wroxham Sea Scouts
    www.hovetonandwroxhamscouts.org.uk

  13. #11
    CTCSL / GSL sitb2000's Avatar
    Join Date
    May 2003
    Location
    Shepshed, United Kingdom
    Posts
    910
    Thanks
    14
    Thanked 104 Times in 81 Posts
    Quote Originally Posted by Hatman View Post
    Is anyone else having this problem?

    I can log onto the DBS site and I go to a dashboard. Here I can search for people on the system. I can also update my profile which I have done.

    However.... I can't find any way to start a new DBS application. All the user guides suggest that this functionality exists but I don't see it. Am I looking in the wrong place? I am using Firefox but the problem persists when I try other browsers. Does anyone know what I am doing wrong?

    Nigel
    You start it from within Compass. Take a look here:
    http://compassuserguide.scouts.org.uk/?p=1593
    Simon Parr
    Group Scout Leader - 1st Nanpantan Scouts
    County Cub Scout Leader - Leicestershire Scouts

  14. The Following User Says Thank You to sitb2000 For This Useful Post:

    Hatman (05-12-2014)

  15. #12
    Man in a daft hat Hatman's Avatar
    Join Date
    Jan 2008
    Location
    Norfolk Broads
    Posts
    663
    Thanks
    45
    Thanked 154 Times in 85 Posts
    Thanks Simon. Got it now.

    Nigel
    ABSL 1st Hoveton and Wroxham Sea Scouts
    www.hovetonandwroxhamscouts.org.uk

  16. #13
    Senior Member big chris's Avatar
    Join Date
    Jan 2005
    Posts
    12,376
    Thanks
    1,970
    Thanked 3,459 Times in 1,507 Posts
    It is worth noting that there is no notification system when the applicant does their part of the task.

    They need to tell the leader at the group that they have answered the ID question and need to arrange to meet up.

  17. #14
    Senior Member Simon Hubbard's Avatar
    Join Date
    Aug 2014
    Posts
    232
    Thanks
    54
    Thanked 58 Times in 39 Posts
    I'm going to go through this in person with the candidate. It's an absolute joke, I went through the same process myself at our local rugby club where I help coach and that went off without a hitch.

Similar Threads

  1. Anyone Using Compass
    By Walsallwizard in forum Scouting Talk
    Replies: 334
    Last Post: 15-12-2014, 03:48 PM
  2. Compass
    By Sinodun in forum Scouting Talk
    Replies: 804
    Last Post: 20-05-2014, 01:00 PM
  3. Compass V OSM
    By Ash in forum Scouting Talk
    Replies: 190
    Last Post: 24-03-2014, 06:22 PM
  4. Use of Compass
    By wealdbrook in forum Related Discussion UK Chief Commissioner Questions
    Replies: 471
    Last Post: 17-11-2013, 01:00 AM
  5. The compass
    By Ninfield Kaa in forum Scouting Talk
    Replies: 6
    Last Post: 19-07-2011, 07:00 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •